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Complimentary AU & NZ shipping on orders over $300

Express orders delivered Monday-Saturday

Processing delays may be experienced due to high volume of orders

Carbon neutral shipping on all orders

Click & Collect now available from our Sydney studio

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ASSISTANCE

GIFT SERVICES

Find information on our gifting wrapping, vouchers, corporate gifting and gift returns.

GIFT SERVICES

Gifting Suite

Gift Wrapping

Each Dinosaur Designs purchase is gift wrapped in patterned tissue paper, and sealed with a logo sticker. All pieces are wrapped sans pricing. This is a complimentary service and does not require you to opt-in.

Gift Vouchers

Dinosaur Designs offers physical gift cards at all signature stores.

For digital gift vouchers, purchase a Virtual Gift Card by providing your personalised message, the recipient's email, and the scheduled send time. Vouchers will be emailed at the requested time. If your voucher is not delivered, please contact us with your order number to reissue. Contact Us

Gift vouchers can only be used in the currency they were issued and cannot be converted or transferred.

Gift Messages

Dinosaur Designs offers complimentary personalised gift messages with every order.

To add a message, please specify in the gift note field of your cart before continuing to purchase.

To print your gift note in one of our greeting cards, please specify when placing your order.

While you can include a gift message for corporate gifts, we may not be able to accommodate individualised messages for larger corporate orders.

Gift Edit

Our Digital team curates a gift edit for the celebratory season. Click to browse for inspiration and shop the edit. View Gift Edit

Corporate Gifts

Dinosaur Designs offers corporate gifting services. To enquire, please provide your colour palette, preferred styles, budget, shipping location, and delivery date. Contact Us

You can also request individual gift wrapping and personalised greeting cards for your corporate order.

Made-to-order corporate gifts require a lead time of 12-15 weeks, while ready-to-ship gifts have a processing time of 1-5 days.

Please note, we cannot customise our pieces or offer engraving services for corporate orders.

Gift Returns

Gift Receipts

All Dinosaur Designs online purchases exclude any pricing and invoices. Returns Cards are included in each online order, and can be used as proof of purchase.

Dinosaur Designs can issue a gift receipt for any signature store purchases. Please notify us at time of purchase so our staff can organise this for you.

Valid forms of proof of purchase for gifts include:

  • Signed Care Card
  • Online Returns Card
  • Gift Receipt
  • Receipt
Gift Returns

Dinosaur Designs offers 30 day returns for store credit or exchange from the date of purchase. Pieces must not be worn and remain in original condition. Proof of purchase is required for a return to be approved.

Valid forms of proof of purchase for gifts include:

  • Signed Care Card
  • Online Returns Card
  • Gift Receipt
  • Receipt

Pieces purchased from the Extinct store, final sale and made-to-order pieces cannot be exchanged except where required by law.

Christmas Gift Returns

Christmas gifts purchased from November 1 can be exchanged until 31 January of the following year.

Pieces must not be worn and remain in original condition. Proof of purchase is required for a return to be approved.

Valid forms of proof of purchase for gifts include:

  • Signed Care Card
  • Online Returns Card
  • Gift Receipt
  • Receipt

Pieces purchased from the Extinct store, final sale and made-to-order pieces cannot be exchanged except where required by law.

Wedding Gift Returns

Wedding gifts can be exchanged from 30 days of the date of purchase. An exchange period extension may be authorised if acknowledgement of the wedding date was provided in your in-store or online order notes at time of purchase.

Pieces must not be worn and remain in original condition. Proof of purchase is required for a return to be approved.

Valid forms of proof of purchase for gifts include:

  • Signed Care Card
  • Online Returns Card
  • Gift Receipt
  • Receipt

Pieces purchased from the Extinct store, final sale and made-to-order pieces cannot be exchanged except where required by law.

CONTACT US

We invite you to be in touch