FREQUENTLY ASKED QUESTIONS

How long will my order take?

Every Dinosaur Designs order is carefully and professionally gift wrapped. Personalised notes can be included, simply enter the details at checkout. FREQUENTLY ASKED QUESTIONS

Goods are shipped via Australia Post, with fees calculated real-time at checkout. For Australian orders, we offer free standard shipping for over $150 and free express for over $300.

All orders placed before 11am will be dispatched that day, with any orders placed after this cut-off time dispatched the following business day. Our team work hard to ensure orders are sent out as soon as possible, however please allow an extra 1 – 2 days for your order to be processed and dispatched during promotions and over the Christmas period.

The item I want is out of stock. How long until it will be available? 

Every Dinosaur Designs order is carefully and professionally gift wrapped. Personalised notes can be included, simply enter the details at checkout. FREQUENTLY ASKED QUESTIONS

Goods are shipped via Australia Post, with fees calculated real-time at checkout. For Australian orders, we offer free standard shipping for over $150 and free express for over $300.

All orders placed before 11am will be dispatched that day, with any orders placed after this cut-off time dispatched the following business day. Our team work hard to ensure orders are sent out as soon as possible, however please allow an extra 1 – 2 days for your order to be processed and dispatched during promotions and over the Christmas period.

I received my order and it is not Right. How do I exchange?

How can I use a gift voucher or Credit note from store online?

Every Dinosaur Designs order is carefully and professionally gift wrapped. Personalised notes can be included, simply enter the details at checkout. FREQUENTLY ASKED QUESTIONS

Goods are shipped via Australia Post, with fees calculated real-time at checkout. For Australian orders, we offer free standard shipping for over $150 and free express for over $300.

All orders placed before 11am will be dispatched that day, with any orders placed after this cut-off time dispatched the following business day. Our team work hard to ensure orders are sent out as soon as possible, however please allow an extra 1 – 2 days for your order to be processed and dispatched during promotions and over the Christmas period.

How can I become a Dinosaur Designs Stockist?