Shipping
Dispatch:
Domestic and International orders are shipped via Australia Post and are normally dispatched within 1 to 5 days of order placement. A minimal packaging fee is applied to all orders. Domestic purchases will incur GST. We will advise our customers within two days if goods are not available.
Domestic Postage Options:
Australia Post commences parcel delivery at 7am and is generally completed by 5pm. An attempt will be made to deliver the parcel personally. However, if there is no one in attendance at the address at the time of delivery and a safe location cannot be easily identified a notification card will be placed in the addressee's letterbox informing them of local Australia Post outlet where the parcel is available for collection. If you require signature on delivery please let us know in the comment box during checkout.
AusPOST Parcel Post:
1-3 business days
AusPOST Express Post Parcel:
Guaranteed next business day delivery
International Postage Options:
International orders are sent via Air Mail providing reliable delivery to over 200 countries in 3 to 10 working day. Parcels will be lodged as per the local post procedures.
Customs
If you are placing an international order you may be subject to import duties and taxes. These are charged when the parcel reaches its destination country and are the responsibility of the recipient. Customs policies and import duties vary from country to country so we recommend you contact your local customs office for further information.
Export Restrictions
None of the Dinosaur Designs' products are currently subject to any export restrictions.